Who we are
HBOS is a diversified financial services group with powerful brands, strong distribution and a substantial customer base. We’re the UK’s largest provider of mortgages and savings; together with significant and growing market shares in key retail, corporate, international, treasury and insurance and investment markets.
Retail
Provides financial services to over 23 million customers through a broad distribution base ranging from branches and intermediaries to direct mail, telephone and internet services. Retail’s range of multi-branded products includes personal and business banking services providing mortgages, savings, bank accounts, personal loans and credit cards.
Corporate
Provides innovative products and services to UK businesses, typically those with turnover in excess of £1m, in markets where we have proven knowledge and real expertise. The division comprises a number of relationship banking and specialist lending teams with considerable experience, committed to understanding customers’ needs and empowered to make decisions quickly.
Insurance & Investment
Manufactures and distributes a range of life, pensions, investment and general insurance products. The division uses a multi-channel, multi-brand operating model to maximise both distribution reach, product and pricing flexibility. Whilst low cost access to the large HBOS Retail customer base is a core strength, the division also enjoys strong 3rd party distribution relationships with partners and intermediaries.
International
Comprises three distinct businesses. HBOS Australia provides retail, corporate, insurance and investment products. In Ireland, Bank of Scotland (Ireland) focuses on providing banking solutions to business banking customers and is committed to becoming a full service retail bank in 2007. Europe & North America combines the Group’s corporate, retail and investment businesses in those areas.
Treasury & Asset Management
Comprises the Group’s treasury business and the asset management businesses of Insight Investment and Invista Real Estate Management. In addition to the provision of products and services to 3rd party customers, the division supports the Group through the provision of Group funding and the management of policyholder assets on behalf of the Insurance & Investment division.
