Privacy and security statement

Privacy

Information given by you will be received by HBOS plc ("we", "us" and "our"). We will treat all information given by you in confidence and in accordance with the Data Protection Act 1998. We will not disclose such information to any third parties including other members of the HBOS Group except (a) where required or permitted by law; or (b) where your consent has been received.

The information will be held on our computer systems and may be used in the following ways:

1. For market research purposes and in order that we may keep you informed (by post, telephone, email, fax or other electronic means) of products and services offered by us and our selected third parties which may be of interest to you. If you do not wish to be kept informed in this way, please advise us by writing to: HBOS plc, PO Box 5, The Mound, Edinburgh EH1 1YZ.
2. Statistical analysis relating to the use of our Internet Website. Such statistical analysis will not identify you individually.

These uses of your personal information are covered by our registration under the Data Protection Act. Under the terms of the Act you have the right to obtain a copy of the information we hold about you upon payment of the appropriate fee. If any information we hold is inaccurate or incorrect, please let us know and we will correct it. You can contact us by writing to: HBOS plc, PO Box 5, The Mound, Edinburgh EH1 1YZ.

Security

We are concerned about the security of your personal information when using our Internet Website. As the Internet is not a secure medium of communication, we cannot guarantee the security of any information you input on our Internet Website or send to us on the Internet.

We are not, and will not be, responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information.

We only transmit cookies from our Internet Website to your computer to collect statistical information on site usage, which may be used to make technical improvements to web content and service levels. This information is compiled on an anonymous basis and is not linked to any personal information you choose to supply to us. Some of the web content and services available on our Internet Website which have been developed in conjunction with third parties and provided by them, may use "cookies".