Contact us
This website is intended for institutional investors, private shareholders, the media and anyone interested in our company and its performance. The contacts listed below support these audiences, and are unlikely to be able to answer customer enquiries.
If you are a customer and want to contact us with a product or account query, please go to our Group company websites page, where you will find links to all our group companies. You can use these websites to find the team that will be able to answer your questions.
Alternatively you can contact our switchboard on 0870 600 5000.
Follow the links below for contact details for key areas:
Business Banking ![]()
A comprehensive range of ways to help businesses grow, reduce costs, minimise financial risks and protect cash flows.
Corporate Responsibility
To support its community activities across the UK, HBOS has established a registered independent charity called the HBOS Foundation to help charitable and 'not for profit' organisations.
Corporate Banking ![]()
Tailored solutions to meet the needs of mid to large size companies and corporate finance orgainsations.
Customer services ![]()
To find out more about what Halifax and Bank of Scotland offer, to apply for an account or to manage your accounts once they're up and running, just get in touch - we've got plenty of easy ways.
House Price Index
Since 1984, the Halifax House Price Index has been used extensively by government departments, the media and businesses as an authoritative indicator of house price movements in the UK.
Investor relations
Responsible for the communication of the HBOS strategic direction, financial performance and business prospects to institutional shareholders and the financial community.
Media
Journalists wanting more information about the HBOS Group should initially contact the Halifax Press Office via pressoffice@HBOSplc.com.
Recruitment
Individual businesses within the HBOS plc group look after their own recruitment. To look at the variety of positions available within the group please click on the recruitment link above.
Retail banking ![]()
The retail operations and consumer credit businesses of Halifax together with the Personal Banking Division of Bank of Scotland.
Private shareholders
Shareholder Services is the business area within HBOS responsible for the appointment and ongoing relationship management of our Registrars, Computershare Investor Services PLC. Shareholder Services also organise the AGM, manage the dividend payment process and assume overall responsibility for the share register.
Sponsorship
HBOS sponsors projects within our heartlands of Scotland and Yorkshire which have relevance to our customers, colleagues and the community. If you have a sponsorship proposal you would like us to consider, please sent it with a covering letter to:
Group Sponsorship
HBOS plc
The Mound
Edinburgh
EH1 1YZ
What to do if you receive a phishing email
- Don’t follow any links in the email, or reply to it
- Forward the email to onlineemailinvestigations@hbosplc.com replacing the subject line with 'Report'
- Delete the suspicious email
Click here
for further details